Frequently Asked Questions
Everything you need to know about shopping with Maitri Designs.
What is the standard shipping timeframe for orders?
We typically process orders within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international deliveries may take 10-15 business days depending on the destination.
What is your return and exchange policy?
We offer a 14-day return policy for all unworn items in their original packaging with tags attached. Please note that custom-made or sale items are final sale and cannot be returned.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure a perfect fit.
What materials are used in Maitri Designs apparel?
We prioritize sustainability and comfort, using premium fabrics such as organic cotton, linen blends, and ethically sourced silk to ensure both quality and longevity.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer customization or bespoke services?
We offer limited customization on select designs. Please contact our customer support team with your specific requirements, and we will do our best to accommodate your request.